Our Purpose
Helping people live their best lives.
Our Values
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We achieve excellence together.
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We are accountable.
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We are optimistic.
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We embrace vitality.
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We care!
Our Code of Conduct
Be accountable by making sure you can answer for your actions or omissions.
Promote and uphold the privacy, dignity, health, and wellbeing of our clients at all times.
Work in collaboration with your colleagues to ensure the delivery of high quality, safe and compassionate healthcare and support.
Communicate in an open and effective way to promote the health, safety and wellbeing of our clients and their caregivers.
Respect people's right to confidentiality.
Client Bill of Rights
As a client of Careica Health, you have the right to:
Timely, courteous and respectful care;
Expect that Careica Health will hold your health, safety and best interests as our highest priority;
Privacy and confidentiality;
Reasonable continuity of care;
Refuse care and make personal choices;
Access your personal health information according to the PHIA guidelines;
Raise concerns or file a complaint with Careica Health at any time during your care;
Respect for your cultural and religious beliefs.