Our Sleep Team

Sleep Team Members

Expand all Collapse all

• Our Physicians

  “We can help 95% of people who come through the doors.”

  • Jeffrey Mellor MD, FRCPC

  The Physicians (Respirologists and Sleep Specialists) working with RANA are independent practitioners who spend part of their time interpreting our patients sleep studies. In some of our clinics, they also meet with our patients to review their sleep study results, diagnosis and treatment options.

  These Physicians work closely with all of RANA’s professionals to ensure you receive the best treatment. If you need further assessment, they will refer you to another professional.

• Our Dentists

  “What we have here is a multi-disciplinary team approach…the very best standard of care anywhere around the world.”

  • Leslie Dort M.Sc., DDS

  The Dentists working with RANA are independent practitioners. In some of our clinics, these Dentists help RANA’s team provide effective dental treatment options for you, whether you have been diagnosed with obstructive sleep apnea (OSA) or snoring.

  These Dentists are educated in the evaluation and treatment of OSA and snoring and have extensive experience in the use of a variety of dental appliances for the treatment of these conditions. 

  RANA also has our own dental laboratory, which ensures the prompt delivery and superior quality of our dental appliances.

  Learn more about our dental laboratory and the appliances we manufacture for OSA and snoring treatment.

• Our Clinicians

  “The best part of RANA is that we work as a team and provide follow-up care.”

  • Audrey, RANA Clinician

  RANA's team of Clinicians have medical backgrounds in Respiratory Therapy, Polysomnography and Nursing. 

  They participate regularly in continuing education activities with strong connections to suppliers and manufacturers of the masks and machines you will use for your therapy. These connections make sure you are up-to-date on the technology and techniques to support your therapy.

• Our Client Service Coordinators (CPAP Coaches)

  “I try to make the patient feel relaxed…they are going to be taken care of.”

  • Debbie, RANA CSC

  Client Service Coordinators (CSCs) are RANA’s front line support workers. CSCs answer the phone when you call and greet you when you visit one of our offices.

  Our CSCs also understand all the equipment and devices we use to provide your therapy, so they can immediately answer the majority of your questions.

  For further help and follow-up, a CSC will schedule a meeting for you with your Clinician.

• Our Sleep Study Coordinators

  Our specialized and dedicated Sleep Study Coordinators manage all the components of your sleep study test.

  They make sure your test is interpreted and your follow-up visit is scheduled with one of the Physicians who work with RANA. They manage the whole process from referral to treatment.

• Our Long-Term Therapy Coordinators

  RANA’s specialized team of Therapy Coordinators monitors your long-term therapy. They ensure your equipment is up-to-date, your therapy continues to be effective, and your problems are solved.

  This team, along with the CSC and your Clinician, will address any long-term therapy concerns, and they will proactively contact you to make sure everything is working well.

• Our Insurance Coordinators

  RANA’s Insurance Coordinators are responsible for collecting information about your extended healthcare insurance provider and insurance plan. They call your provider to find out if your insurance plan covers the costs of equipment used for sleep apnea therapy.

  If your insurance plan covers your equipment our Insurance Coordinators record exactly how much your plan covers and when you are eligible for replacement equipment and accessories. We share all this information with you to ensure your therapy costs are minimized.

• Our Materials Management Team

  RANA’s Materials Management Team administers all our supplies and equipment. They clean and sterilize our trial equipment, and they prepare machines and ship out supplies.

  These team members know every mask part and every machine and they ensure we have the equipment in stock to provide the best service to you.